IOT lockers to borrow and lending items for low-income individuals
Group project with Vlad Barbulescu, Clim van Seccelen, Radu Cretu, Paolo Pocol
My main role: UX/UI design, product strategy, user validation, and business plan/value proposition
Background
In Eindhoven, low-income residents face difficulties in accessing facilities due to expense constraints. Eindhoven Municipality gave us the challenge to design to help decrease the effects that low-income residents We focused on the challenges residents face in terms of having access to necessary items and tools.
User Research
The final design is focused on achieving high accuracy. Having tried putting the sensor on the bottom of the design, the sensor failed to gain a accurate heart rate from only measuring the wrist. The end result led us to measure the heart rate on the finger instead, and by doing so, the sensor is able to get a high accuracy heart rate reading.
User Stories and Minimal Viable Product (MVP)
During the project, we worked with a board where we first came up with simple tasks that users may want to accomplish and translated them into user stories, then features of our design. We have created the tasks according to their priority and highlighted them from concept to more awesome products. Our end goal in this project was to accomplish a minimal viable product (MVP)
User Interface Design Explorations
We first started low-fidelity prototyping for our 'concept' by creating an application mockup to communicate our idea. We made the interface flow simple and intuitive to ensure a user-friendly application that is not intimidating. This was a starting point that helped us reach MVP.
Business Side
Later in the project, I focused on refining the product’s value proposition by identifying new market opportunities that would empower users to perform more self-service fixes. I created supporting visuals and tool concepts to illustrate these ideas. Throughout this phase, I prioritized the customer journey to better understand pain points in the existing service and uncover opportunities for improvement.